Methodology

Our hybrid, one-of-a-kind method

We build cross-channel solutions with a unique method that pairs the power of data with the depth of the humanities. Quantitative dashboards driven by AI and big data come together with the qualitative insight of semiotics andanthropology.

01

AI

A quantitative approach with dashboards built on artificial intelligence and big data, to design cross-channel campaigns, track ROI and measure their commercial impact.

02

Semiotics

Semiotics studies how meaning is produced, and the relationship between what is present and what is absent. With a generative sociosemiotic approach we build messages that fit their socio-cultural context.

03

Anthropology

The anthropological approach opens up the imagination of the audience. Through netnography we observe online interactions, socio-cultural contexts, stories, emotions and the aspirations of consumers, so brands can help fulfil them.

The cross-channel flywheel

Cross-channel approach and hybrid methodology

A cross-channel approach and a hybrid methodology converge into a roster of quantitative and qualitative tools that build solutions to grow market share and maximise the ratio between investment and sales.

The cross-channel marketing flywheel of XChannel

The cross-channel mix

1AmazonMarketplace
2GoogleSearch & YouTube
3SocialMeta, TikTok, LinkedIn, X
4Streaming & TVSky, Spotify, Rai, Mediaset
5AIGen AI & AI Search
6Stores & OOHPoint of sale, DOOH
7Other channelsNative & programmatic
8CinemaUCI, The Space and others

We build cross-channel solutions with a unique method

We combine reading the data with a deep understanding of people: that is how we turn study into strategy, and strategy into growth.

01

Audit & Data

A 360° study of account, catalogue, competition and margin, powered by our proprietary big data.

02

Strategy

Objectives, channels and budget in a clear, measurable cross-channel plan.

03

Execution

Campaigns, content and operations with XTOOL and dedicated teams.

04

Scale

Continuous optimisation, reporting and new growth levers across multiple markets.

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