Cross-Channel Marketing & Communication

Cross-channel marketing and communication

We are Europe's first consulting firm for cross-channel marketing and communication. We combine a cross-channel approach and a hybrid method in a roster of quant-qualitative tools that enhance AI through the humanities (semiotics and anthropology) and grow market share while maximising the ratio between investment and sales.

Il team di XChannel, società di consulenza per il marketing e la comunicazione crosscanale, nella sede di Milano
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global clients
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official certifications
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countries we operate in

Chosen by over 120 brands worldwide

L'Oréal, cliente XChannel
LVMH, cliente XChannel
Lindt, cliente XChannel
Kellogg's, cliente XChannel
Sanofi, cliente XChannel
Nintendo, cliente XChannel
Playmobil, cliente XChannel
Ravensburger, cliente XChannel
Schleich, cliente XChannel
VTech, cliente XChannel
Carrera, cliente XChannel
Sylvanian Families, cliente XChannel
Maisto, cliente XChannel
Polistil, cliente XChannel
Grandi Giochi, cliente XChannel
Rummo, cliente XChannel
Carpigiani, cliente XChannel
Biscoff, cliente XChannel
Granarolo, cliente XChannel
Storck, cliente XChannel
Collistar, cliente XChannel
Benefit, cliente XChannel
Apivita, cliente XChannel
Dr. Hauschka, cliente XChannel
Cléo, cliente XChannel
ISDIN, cliente XChannel
Uriage, cliente XChannel
Bioline, cliente XChannel
Boiron, cliente XChannel
Angelini Pharma, cliente XChannel
Maalox, cliente XChannel
Enterogermina, cliente XChannel
Borotalco, cliente XChannel
Citrosil, cliente XChannel
Chilly, cliente XChannel
Seiko, cliente XChannel
Teatro alla Scala, cliente XChannel
Livigno, cliente XChannel
Ideal Standard, cliente XChannel
Super Mario, cliente XChannel

Official certifications

Team

The people behind the results

A multidisciplinary team of specialists in cross-channel marketing, data scientists, semioticians and anthropologists.

Federico Corradini, CEO & Founder di XChannel

Federico Corradini

CEO & Founder
Giulia Di Giacomo, Head of Digital Marketing e Marketplace di XChannel

Giulia Di Giacomo

Head of Digital Marketing & Ecommerce
Francesca Farouk, Head of Content, PR & Media di XChannel

Francesca Farouk

Head of Content, PR & Media

Methodology

A proprietary, data-driven method

We combine AI, Semiotics e Anthropology to turn data into decisions and decisions into measurable growth.

AI

Real-time data collection, classification and correlation to guide every cross-channel decision.

Semiotics

Reading meanings, language and signs to turn numbers into qualitative insight.

Anthropology

Understanding real people and multichannel behaviour across the whole purchase funnel.

What We Do

Solutions

With every client we build a strategy of cross-channel marketing based on careful data interpretation. We develop online and offline solutions to engage users and create measurable results.

XTOOL

Our proprietary technology suite

Proprietary tools built in-house to automate, optimise and forecast every lever of cross-channel marketing.

Testimonials

What our clients say

Alessandro Bozzini

With XChannel we did incredible team work to push our brands to the top of the key search terms in our market.

Alessandro BozziniMarketing & Communication Manager · Formec Biffi
Paolo Balletta

To establish our brands' digital presence on platforms such as Amazon we chose XChannel, an expert and successful partner.

Paolo BallettaMarketing Director · Real Chimica
Daniele Proietti

The right mix of expertise and boldness makes XChannel the ideal partner for companies looking for their role in cross-channel marketing and communication.

Daniele ProiettiSenior Product Manager · Pasta Rummo
Michele Tentindo

XChannel thinks out of the box and understands exactly what we need. Supporting us 360° with innovative solutions, it reaches our target precisely.

Michele TentindoTrade Marketing Manager · Lindt & Sprüngli
Massimiliano Negrini

Courage, passion, enthusiasm, expertise and strategic vision: an effective partner for those brave enough to question the status quo.

Massimiliano NegriniRegional Sales Director Europe · Arena Water Instinct
Stefano Galli

We believe in the effectiveness of YouTube and YouTube Kids ads: the results are outstanding and XChannel is our reference agency for the Toy sector.

Stefano GalliCountry Manager Italy
Matteo Dalla Villa

In XChannel we found a partner as ambitious as we are, with a quant-qualitative approach to cross-channel communication in the toy world in its DNA.

Matteo Dalla VillaCountry Manager Italy
Luca di Puorto

We chose XChannel for its strategic approach to Amazon Advertising: we saw sales grow and achieved an excellent ROI. A first-class agency.

Luca di PuortoMarketing Manager
Graziano Grazzini

For an innovative cross-channel strategy we rely on XChannel, which has been running our social media strategy for years.

Graziano GrazziniCEO
Moira D'Agostini

Social media are an essential asset and the winning strategy is having the right content for every platform. As the data shows, XChannel guides us in this.

Moira D'AgostiniManaging Director
Licia Fagetti

Strategic, innovative and brilliant approach! A young team, client focus and an eye always on the future: XChannel is the agency chosen to relaunch FRISIA.

Licia FagettiMarketing Manager
Maurizio Cutrino

We have been working with XChannel with great satisfaction for several years: a reliable and competent partner, thanks to its sector expertise.

Maurizio CutrinoGeneral Manager
Luca Visconti

Built on a rare mix of semiotic and technological expertise, XChannel offers tailored, measurable and innovative solutions to optimise the customer journey between on and offline.

Luca ViscontiProfessor of Marketing · Paris
Oscar Cinelli

I am really pleased with the YouTube campaign results: we exceeded the 4 million impression target, reaching exactly our target user.

Oscar CinelliCountry Manager Italy
Elviro Carbone

The results achieved with XChannel far exceeded our expectations. In a very short time our products' visibility grew enormously.

Elviro CarboneCEO
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Case Studies

Results that speak of growth

Real projects, real numbers. Here is how we grew international brands on marketplaces and across every channel.

Cross-Channel Observatories

Our market observatories

Reports built with proprietary tools combining big-data, artificial intelligence and the humanities, with quarterly reports by sector.

Beauty

In partnership with Cosmoprof.

Toys

In partnership with Assogiocattoli and AEFJ.

Board Games

Focus on board games.

Travel

The new travel observatory.

Partners

Universities

Blog

Insight, trends and news from our blog

Insight and analysis on cross-channel marketing, marketplaces, AI, retail media and content.

Press

As featured in

Articles and press coverage about us and our approach cross-channel.

Newsletter

The weekly newsletter on Retail Media and Tech

Trends, algorithm updates, practical cases. Every Monday, free.

No spam. You can unsubscribe at any time.

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